Terms of Service
These terms are an agreement between you and Liberty One Web Solutions, which runs Ez2do Websites (“Ez2do,” “we,” “us”), for using the Ez2do Site Builder, the websites you publish with it, and our related services. By creating an account or using the service, you agree to them. Our Privacy Policy explains how we handle information.
1. Your account
You must be at least 18 (or the age of majority where you live) and give accurate information. You are responsible for activity under your account and for the people you invite to your sites. Tell us right away if you think your account was misused.
2. Plans, trials and billing
- Subscriptions (Starter, Pro, Agency, extra team seats, extra live sites and Seasonal Refresh) are billed monthly or yearly in advance, through Stripe, and renew automatically until you cancel.
- One subscription: changes to your plan or add-ons update your one subscription; you are never billed for two plans at once.
- Free trial: if offered, a trial needs a card on file. You are charged when the trial ends unless you cancel before then.
- Cancelling: you can cancel anytime from Billing. Your plan stays active until the end of the period you paid for, and is not refunded for the unused part, except where the law requires.
- Price changes: we will tell you in writing at least 30 days before a price change applies to your subscription.
- Taxes: prices do not include taxes unless shown; you are responsible for any that apply.
3. AI allowance and add-on packs
Each plan includes a monthly AI allowance (store designs, edits, photos, videos and assistant messages). Unused monthly allowance does not roll over. Add-on packs never expire and are used after your monthly allowance. If an AI request fails, what it used is returned to your balance. When an allowance runs out, the feature pauses and offers a pack; you are never charged without choosing to buy. Packs are not refundable for cash once purchased, except where the law requires.
4. “Have us build it”
For a Launch website, you pay a one-time fee and send us your business details and photos. We build the site and deliver it to your account to review, usually within about 5 business days. Your hosting plan starts only when you publish. If we cannot deliver your site, we refund the fee in full. Signature projects are priced and agreed in writing before any work or charge.
5. Your content
You own the content you add and the websites you create. You give Ez2do permission to host, copy, display and process that content only as needed to run the service for you (for example to build, store, publish and back up your sites, and to run the AI features you ask for). You are responsible for having the rights to everything you upload, including photos of people and products.
6. AI-generated content
AI can make mistakes. Review AI-written text, prices, photos and videos before you publish them. You are responsible for what you publish, including claims about your products and services.
7. Selling on your site
If you sell through a site built with Ez2do, you are the seller. You connect your own Stripe account, agree to Stripe’s terms, and are responsible for your products, prices, taxes, shipping, refunds and customer service. Ez2do keeps a platform fee on each sale as shown in the builder for your plan.
8. Acceptable use
Do not use Ez2do to break the law; to infringe anyone’s rights; to impersonate a person or business; to publish fraudulent, deceptive, hateful or sexually explicit content, or any content that exploits minors; to send spam; or to attack or overload the service. We may remove content or suspend accounts that break these rules, and we will tell you when we do unless the law or safety prevents it.
9. Availability and changes
We work to keep Ez2do available, but we can’t promise it will never be interrupted. We may improve or change features; if we remove something that is a core part of a paid plan, we will tell you in advance.
10. Ending your account
You can close your account at any time. We may suspend or close accounts that break these terms or don’t pay, after notice where possible. Before an account is closed, you can ask for a copy of your content.
11. Disclaimers and limits
The service is provided “as is,” to the extent the law allows. Ez2do is not responsible for indirect or consequential losses, such as lost profits or data, and our total responsibility for any claim is limited to the amount you paid us in the 12 months before the claim. Nothing in these terms limits rights you have under the law that cannot be limited.
12. Disputes
These terms are governed by the laws of the State of California. Before filing a claim, please contact us so we can try to resolve it. Any court case will be brought in the state or federal courts in Santa Clara County, California, unless the law where you live requires otherwise.
13. Changes to these terms
If we change these terms in a meaningful way, we will update the date above and tell account holders before the change takes effect. Continuing to use the service after that means you accept the new terms.
Contact
Ez2do, 350 Oakmead Parkway, Suite 200, Sunnyvale, CA 94085 · support@ez2dowebsites.com